We often hear what doesn't work in our HR strategy and processes... The annual engagement survey? Interesting exercise, but too often without solid follow-up. The performance management system? In many cases a 'check the box' exercise that nobody really likes. The annual succession planning? Great intentions, but in the end we often appoint someone else for our key positions.
Employee Experience is a buzzword and is fairly superficial as long as it just is a new name for the same thing. It's only when this rebranding of HR is combined with a new mindset, attitude and with new skills that you can truly expect different results of employee experience design in your organisation.
Employee Experience Design is the intentional creation of meaningful experiences at work. It requires a deep understanding of the employee needs, a clear view on the moments that matter most and a cross-functional collaboration to get it right. Meaningful end-to-end employee experiences drive engagement and help employees to deliver their best possible work.